Who we are
Our website address is: https://feathersinnovations.com.
At Feathers Innovations, we value the privacy of our customers and are committed to protecting the personal information you provide when using our services. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, purchase our products, or engage with us in any other way.
By using our services or providing personal information, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
1. Information We Collect
We collect information from you when you visit our website, make a purchase, or interact with us in other ways. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, shipping address, billing address, payment details .
- Device and Usage Information: Information about the devices you use to access our website (e.g., IP address, browser type, operating system), as well as data related to how you interact with our site .
- Payment Information: When you make a purchase, we collect payment information, which is processed by third-party payment gateways.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process your orders and deliver products such as LED TVs, Mobile Accessories, or any other items you purchase from us.
- Customer Support: To respond to inquiries, provide assistance, and manage returns or refunds.
- Personalization: To tailor the content, services, and offers to your interests and preferences.
- Marketing: To send you promotional emails, special offers, or updates regarding our products and services, if you have opted into receiving marketing communications.
- Improving Services: To analyze how our website is used, enhance our products and services, and improve user experience.
- Legal Compliance: To comply with applicable laws and regulations.
3. How We Protect Your Information
We employ a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet or method of electronic storage is 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These third parties are obligated to keep your information confidential and may only use it for the purposes for which it was provided.
We may also disclose your personal information when required by law, to enforce our site policies, or to protect our rights, property, or safety or the rights, property, and safety of others.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. These cookies help us remember your preferences, analyze website traffic, and improve site performance. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to certain conditions.
- Opt-Out of Marketing: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
- Data Portability: You may request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us using the information below.
7. Changes to This Privacy Policy
Feathers Innovations reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Feathers Innovations
Email: info@feathersinnovations.com
Phone: +91 1800-270-9063
Registered Address: A-16 UGF-347 Sumanglam Market Place Raj Nagar Ghaziabad
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.